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FEG TechNova

CUSTOM AI CHATBOTS

A helpful answer.
A human connection.

Conversational experiences that help visitors find answers, explore your services, and reach the right person.

Plan your chatbotExplore the possibilities
Your business knowledgeThoughtful human handoff
Your brand / ConversationCONCEPT
A helpful first conversation.Grounded in your business knowledge

What services can you help with?

We can help you explore web apps, mobile experiences, and business systems. What are you planning?

Example response · approved service information

Scripted preview · no live AI or data collection

Illustrative product concept · not client results

01 / CONVERSATIONS WITH PURPOSE

Help the conversation
go somewhere useful.

Clear answers, considered journeys, and a next step that makes sense.

KNOWLEDGE → ANSWER → NEXT STEP

Your information.
A more natural interface.

Turn approved service information, FAQs, and support material into a useful conversational starting point.

Your knowledgeHelpful conversation
01

Answer common questions

Help visitors understand services and find relevant information.

02

Guide the next step

Explore needs and direct visitors to your inquiry process.

03

Bring in a person

Plan escalation when a conversation needs human judgment.

APPROVED SOURCES
FAQsService contentPolicies
Your conversation layerRelevant context. Defined boundaries.

Evaluate answers before rollout.
Keep source material up to date.

02 / BUILT ON THE RIGHT CONTEXT

Better answers
start behind the scenes.

A chatbot is only as useful as its knowledge and its boundaries. Plan the sources, evaluate the responses, and make handoff easy to find.

Approved sourcesResponse evaluationClear escalationData boundaries
Discuss your use case

03 / MEET PEOPLE WHERE THEY ARE

One conversation strategy.
The right channels.

Start on your website. Explore messaging integrations where they fit your audience and platform access.

WebsiteMessagingCRM handoff

A LITTLE CLARITY

Before we
build together.

The right questions make a better starting point.

Discuss your project
Can the chatbot use our own information?

Yes. We plan approved knowledge sources and evaluate answers against your content before launch.

Can it connect with WhatsApp or our CRM?

Connections depend on platform APIs, account access, and approved integration scope. Website and messaging needs are assessed together.

What happens when it cannot answer?

We define fallback responses and a visible human handoff. AI responses still need evaluation and ongoing content maintenance.

YOUR NEXT CHAPTER

Make the first conversation
a better one.

Let’s design a helpful starting point for your customers.

Discuss your chatbot project